Pricing Support & Help Center

Do I need to pay sales tax?
You are only required to pay sales tax if you are live in the same state as the warehouse.

I have a question about my charges.
You can click the "My Account / Order Status" link on our website to review your orders. You can compare the order history with your financial records. If you have other questions, do contact customer service for more assistance.

I require a copy of my invoice/receipt.
You can click on the "My Account / Order Status" link on our site to print invoices.

When will the credit appear on my account?
Credits should take around 7-10 business days since the time we receive the item(s).

When is the credit card charged?
Your credit card is charged within 24 hours before the shipment of item(s).